Feature
Contacts and CRM basics
Every person who messages you becomes a contact with their chats, orders, notes and consent in one place.
What you get
- Search, tags, custom fields and filters
- CSV import with an opt-in confirmation and column mapping; export
- Opt-in and opt-out history with the source
- Timeline of messages, orders and notes
- Bulk actions for tagging and audiences
How it works
- 1
Import or collect
Upload a CSV or let chats create contacts.
- 2
Tag and segment
Group by interest, city or purchase.
- 3
Message the right people
Use tags as broadcast audiences.
Questions
Can I import my existing customers?
Yes, with a CSV and a confirmation that they agreed to receive WhatsApp messages from you.
How is opt-out handled?
STOP opts a customer out automatically, START opts them back in, and the history is kept.
Start selling on WhatsApp today
Create your account, connect your number and add your first products. No monthly fee.