Feature

Team inbox

One inbox for the number your customers know. Assign chats, leave private notes and reply from desktop or phone without stepping on each other.

What you get

Mine, Unassigned and All views with live updates and unread counts
Assign and transfer chats; internal notes only your team sees
Quick replies (type /), labels, snooze, resolve and reopen
The 24-hour reply window shown on every chat, with templates when it closes
Photos, documents, voice notes, locations, contacts, orders and replies to specific messages
Round-robin assignment and SLA alerts for slow replies

1
Connect your number
Sign up and connect your WhatsApp Business number with Meta’s official sign-up.
2
Invite your team
Add teammates as admins, managers or agents; each sees only what their role allows.
3
Reply together
Customers write to your number; your team answers from one screen.

Can several agents use one WhatsApp number?

Yes. Everyone signs in with their own account and shares the number’s inbox; assignment and notes keep replies from colliding.

Does it work on phones?

Yes. WhatsCommerce installs as an app on Android and iPhone with notifications for new chats and assignments.

Answer from your phone and see how the business is doing.

Welcome messages, working hours, keyword replies and follow-ups.

Know every customer: tags, history, opt-in and orders.

Create your account, connect your number and add your first products. No monthly fee.