Help · Getting started
Connect your WhatsApp number
Link your WhatsApp Business number to WhatsCommerce.
Ask us on WhatsAppIn the app: WhatsApp
- 1
Sign in and open the setup guide (or WhatsApp in the menu).
- 2
Choose Connect with Meta and sign in with the Facebook account that manages your business.
- 3
Pick or create your WhatsApp Business Account and add your number, then verify it with the code Meta sends.
- 4
Back in WhatsCommerce, check that your number shows as connected. We create your order and invoice templates automatically.
A number that is active in the WhatsApp Business app must be moved to the API first; Meta’s sign-up explains the options.
More guides
Add products and sync your catalog
Put your products in WhatsApp so customers can browse and order.
Create a message template
Write and submit a template for approval.
Send a broadcast
Message opted-in customers with an approved template.
Import your contacts
Add customers from a spreadsheet.
Invite your team
Add agents and managers.
Add money to your balance
Top up the prepaid balance used for messages and AI.