Help · Messaging
Send a broadcast
Message opted-in customers with an approved template.
Ask us on WhatsAppIn the app: Campaigns
- 1
Open Campaigns and choose New broadcast.
- 2
Pick an audience by tags, customer type or recent activity.
- 3
Choose an approved template and fill in variables.
- 4
Check the cost estimate, then send now or schedule.
- 5
Watch delivered, read and replies on the broadcast page.
You need a balance of ₹200 or more before your first template or broadcast.
More guides
Connect your WhatsApp number
Link your WhatsApp Business number to WhatsCommerce.
Add products and sync your catalog
Put your products in WhatsApp so customers can browse and order.
Create a message template
Write and submit a template for approval.
Import your contacts
Add customers from a spreadsheet.
Invite your team
Add agents and managers.
Add money to your balance
Top up the prepaid balance used for messages and AI.